EFSA is doing its best to maintain the webform service despite the difficult circumstances caused by the Covid-19 emergency. Unfortunately, we are experiencing delays in processing some of the queries we receive. Users should therefore be aware that submitted queries might be subject to delay and that the usual response time of 15 working days no longer applies.
Thank you for your understanding. The APDESK EFSA Service.
Personal data collected with the on-line question tool (email address, name) shall be processed in compliance with Regulation (EU) 2018/1725. After answering, EFSA may keep the data in view of optimising its overall guidance in the application process by means of inserting your reference in an APDESK stakeholders database. Please contact the Applications Helpdesk using the on-line question tool, should you not agree that EFSA keeps your personal data collected with this tool once you have received an answer.