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Contact us

Specific enquiries

EFSA welcomes feedback, and we answer questions from any party interested in our work. All questions receive an individual response. We invite you to read our Frequently Asked Questions (FAQ) before sending a query. If you do not find a response to your question in the FAQ, you can send us a request through the Ask a Question service.

Ask a Question

Public enquiries

If you have a question about EFSA, applications for regulated products, careers, public access to documents (PAD), or other generic enquiries, please check our FAQs or use the Ask a Question service.

EFSA Press

Media enquiries

If you are a journalist, please contact EFSA Press.

Complaints

Filing a complaint

If you wish to register a complaint about EFSA, please consult our complaints guide.

General contacts

Postal address

European Food Safety Authority

Via Carlo Magno 1A
43126 Parma - ITALY

EFSA building

Telephone details

Telephone: +39 0521 036 111
Office hours: from 8.30 to 18.00, Monday to Friday

For urgent enquiries outside office hours (before 8.30 and after 18.00) and on weekends/holidays: +39 0521 036 911

How to reach us